Listening. It is rarely taught and abundantly absent in both the business world and our personal lives. Yet it is the foundation of successful communication and the cornerstone of creating win/win outcomes. What is less than optimal listening skills costing you? Missed promotional opportunities, expensive mistakes, lowered productivity, lost business, interpersonal conflict – these are all results of ineffective listening. And the cost to companies is staggering not to mention the personal cost – emotionally and financially -- to each of us. You will walk away with skills, knowledge, and tools to improve your listening skills, resulting in improved communications, fewer mistakes and misunderstandings, and more productive information-sharing.
What is less than optimal listening skills costing you?
Invest an hour of your time and hear for yourself!
- Recognize the importance of developing good listening skills by reflecting on your past listening experiences
- Discover the five different listening approaches used in communication and the specific characteristics of each approach
- Explore your strengths and challenges as a listener
- Create action plans to improve your ability to communicate effectively to all team members by using different listening approaches.
After participating in this workshop you will never listen in quite the same way again. You will begin to hear in a way that gives you new insights. And you will see how to use these new skills to lead you to innovative ways of relating and communicating.